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Online course Negotiation and Persuasion

Successful negotiations and persuasion skills.

People often underestimate our negotiation and persuasion skills. Why? Because we think they belong in the business world and should stay there. But how do you resolve disputes or misunderstandings outside of such an environment? With the same approaches. Learn more here.

Sometimes our needs, goals, desires clash with those of others. What are negotiations? A reasonable way, without arguments and insults, to iron them out and come to a mutual agreement.

Focus on getting results and your negotiations will be successful every time! And not just any outcome, but one that is win-win for both parties. They need to feel that they win from the outcome and that their point of view is respected.

Learning objectives

In the e-learning "Negotiation and Persuasion", we will briefly introduce: how to improve your negotiation skills, how to negotiate across cultures, what barriers to overcome in persuasion, how to deal with people who do not follow the rules, how to deal with difficult issues.

Content of the training

The training contains a total of 23 slides. For successful completion of the training, it contains a Final Test with 10 questions on the lecture material.

Negotiation and Persuasion e-learning programme

Module 1. Negotiation

Module 2. Persuasion

In order to convince people of your point of view, you will need to gather all possible facts before negotiations take place. You can point out all the advantages and disadvantages of the current situation so as to systematize what should be avoided and what should be achieved. Be flexible - if someone is willing to compromise for you, do the same. When an agreement is reached, make a commitment and stick to it.

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